Meet Paula Santomauro
Fourteen years of Your Company Works, backed by a wider professional career in facilities, operations and workplace Health & Safety.
Paula is the founder of Your Company Works, which she established in 2012. Her professional experience, however, started well before the business. Her earlier career included facilities management experience at EY, giving her first-hand understanding of how buildings, people, operational responsibilities and Health & Safety all connect in a working business.
Experience that began before Your Company Works
As founder of Your Company Works, Paula has shaped the business around the same practical, people-focused approach that has guided her throughout her career. Before establishing the company in 2012, she had already built valuable professional experience in facilities management, including working at EY.
That background gave her a practical understanding of what it means to keep workplaces functioning safely while balancing people, operations, buildings and business priorities.
It also shaped the way she approaches Health & Safety today. Rather than looking at compliance in isolation, Paula considers how advice will work in the real environment, how it affects the people doing the job and what is proportionate for the business.
Across her wider career and through Your Company Works, Paula’s experience has included offices, warehousing, manufacturing and retail environments. This breadth of experience helps her understand that different workplaces need different solutions rather than a one-size-fits-all approach.
The 14 years of Your Company Works are an important part of Paula’s story, but they are not the beginning of her professional experience.
Qualifications
BSc (Hons) Occupational Safety,
NEBOSH General
Certificate
Health & Safety
Distinction
Advanced NEBOSH Fire Safety
& Risk Management
Fire safety expertise
Distinction
Advanced Fire
Risk Assessor
Advanced specialist fire safety
IOSH Member
Working towards Chartered status with IOSH
Maternity Risk
Assessor
Additional specialist training
Listen first. Understand the problem. Find a practical way forward.
Paula’s approach has been shaped by years of seeing how workplaces operate in practice. Good Health & Safety starts with understanding the business, the people inside it and the pressures they are working with.
Experience
Drawing on professional experience that extends beyond the history of Your Company Works itself.
People
Listening first and understanding what is really happening in the workplace.
Practicality
Advice has to work in the real world and fit the way the business actually operates.
Confidence
Good support should leave people understanding what matters, what needs attention and what to do next.
Relationships
Trust, conversation and long-term working relationships have always been part of Paula’s approach.
When I stepped away, I realised just how much I missed helping people and making a difference.
Sometimes stepping away shows you what matters most
The Your Company Works journey has not been a completely straight line. There came a point when Paula’s circumstances changed and she stepped away from the business.
At the time, retirement looked as though it might be the end of the Your Company Works story. Instead, it made something unexpectedly clear.
Paula missed the work — not simply having a business, but meeting people, understanding their concerns, using her experience to solve problems and working out what a workplace actually needs.
Most of all, she missed the feeling of being useful and knowing that her work could leave somebody safer, clearer or more confident.
Your Company Works returned with the same purpose at its heart
In 2025, Paula began a new chapter of the business, reconnecting with the parts of the work she had missed most — conversation, problem-solving, professional challenge and helping businesses move forward.
The business can evolve. Workplaces can change. The way people work can change.
But the reason behind Your Company Works remains much the same: understand the business, make the priorities clear and help people move forward with confidence.
Experience matters, but so do the relationships built along the way
Clients, professional contacts, referral partners, colleagues, friends and people working behind the scenes have all played a part through their trust, encouragement, recommendations, knowledge and support.
Those relationships have helped shape Paula’s professional journey across different roles and different chapters of Your Company Works, and remain an important part of how she works today.
“The thing that matters most is still helping people understand what they need to do and giving them confidence to move forward.
Paula Santomauro
The workplace will keep changing. The approach stays grounded.
Health & Safety continues to change through different ways of working, employee wellbeing, mental health, technology and changing expectations.
Paula’s experience across facilities, operations and Health & Safety gives her a grounded understanding of those changes and how they affect real businesses.
Your Company Works will continue to evolve while keeping the same practical, proportionate, clear and supportive approach at its heart.
Tell us what is happening in your business.
Whether you need help with a specific issue or ongoing support, you do not need to work out the answer before getting in touch. Your enquiry will reach the appropriate member of the Your Company Works team, who can help identify the most practical way forward.